GREAT SERVICE, GREAT QUALITY, AND A GREAT PRICE TOO
Don't hesitate to add me to your growing list of testimonials. What a pleasure it was working directly with the owner of a company instead of getting tangled up with Sales and Tech Support. Something you don't advertise on your web site is your availability to assist with any installation question and, in my case, help customize the design. You were always available (or called back within minutes) -- even on the weekend.
Even though I customized the Ring Master to include almost every option available, every piece fit perfectly - except for one due to the customization -- and you didn't hesitate to overnight a replacement at your expense. I want your potential customers to know this not because they should expect any problems, but because of the hassle-free and timely manner you responded to this glitch. Your personal customer service was exemplary.
I also appreciated the fact you sent me extra nuts, bolts, and even railings. You made sure I didn't come up short on hardware on what was probably one of your largest sets. Great service, great quality, and a great price too. I highly recommend your company.
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