Swing Set Reviews & Testimonials

Jeff,

Our kids have had the summer to play on the new swingset. I can honestly say that they along with the rest of the neighborhood kids just LOVE it!!! It is so sturdy that even the adults can play with the kids on the swingset as well.

You may have noticed several other sales in our immediate location since I have been telling anyone who would listen about your product and your customer service. Keep up the GREAT job!!

Jeff,

Thanks for your call last week letting me know I won the September drawing for a free play set. You made my day. My son loves his new play set. It was easy to put together with the instruction that were provided...Thanks again.

Regards,

Dear Kid's Creations:

The Dennison family would like to thank you for building such an exceptional product. After shopping for what seemed to be YEARS, we settled on your product and are we glad. The directions were clear and concise, and when we had a question your support team was available on Saturday afternoon at 4:00.

When other companies are using an answering service, you answered and reassured us we were completing the project correctly. Thanks. Our Children seem to be on the swingset at all times, not to mention our friends and family. It would not shock us to see other Kid's creation products in our neighborhood soon. Thanks again,

Jeff,

Words can not describe how shocked I am that you drew us for your giveaway! Our entire family is very grateful for your generosity, I'm quite sure there is no other company, that would do such a thing.

I did quite an extensive search for a durable, not to mention quality product. And I most definitely found that in Kid's Creations!

A fellow firefighter and myself had pretty much all of the structure (clubhouse, swing-beam, ladder, rockwall, ropeladder, gangplank) assembled in about 4.5 hours. Great instructions, easy to follow (read twice assemble once)! You were definitely correct in reference to the "Father Thing". Anyway, long story short, thank you and your "TEAM" so very much!

Respectfully Yours,

I just thought I'd send a picture of the new Kid's Creations playset that I recently built for our 2-and-a-half year-old son. He loves it! (And so does his 12-year-old babysitter!) The directions were good (though I had to search a little to figure out how to assemble some of the options that we got) and it went together very quickly.

It looks great! I compared many playsets before purchasing this one. I believe Kid's Creations quality is equal to most of the higher-priced sets on the market.

Thanks again,

Jeff,

We received our Entertainer II on Monday and my husband was so impressed with the quality of wood. We were going to have Mr. Handyman put it together, but after looking at it, we decided to give it a try ourselves first. I read the directions and my husband and friend put it together in about four hours!! The kids were thrilled, and the general adult reaction to seeing the playset is "oh, wow!" Then they ask us where we got it from - so we are plugging you!

We are extremely impressed with the quality - it is by far the best constructed of all the playsets I researched (and I did my homework). The wide sturdy ladder is awesome. We couldn't be happier with our purchase! Everytime I look at it, I pat myself on the back for picking the "right" company! Thanks for offering such a quality product in a market full of wanna-be's.

Sincerely,

We LOVE our new swingset and wanted to send photos over. The quality is amazing and it was easy to install and our daughter plays on it every single day. We look forward to enjoying many years with it.

Thanks!

Hey Kids Creations!

I just wanted you to add our names to the list of satisfied customers. I was a bit apprehensive to buy such a major purchase on-line, but found that everything went exactly as described on your website. From ordering, shipping and installation - it all went off without a hitch. And I have to say our kids (and all the neighborhood kids) LOVE it. Keep up the good work - and if you have any potential clients looking in the Washington area, you're welcome to send them by our house to see your product. It's great! Thanks!

Hi Jeff -

I want to tell you how pleased Keith and I are with the swingset you made for our daughter Kate. The craftmanship and wood quality are outstanding and we are thrilled that it turned out so well!!! I have been raving about you and your company to everyone! I was a little nervous ordering from the internet, but after talking with you before ordering I felt comfortable and thought you would do a great job - and you did!!! You were also there for us during our "assembly". Which for me was comical watching my dad and husband put it together - especially since I wasn't allowed to help :). It took them 2 days, but everything went together very well. Our daughter loves the swingset - she tells us all the parts are her favorite. If you ever need a reference, please feel free to use our name!

I'm sorry it has taken me so long to let you know how everything went. I have sent a picture of the finished masterpiece (which it is!). Thank you very much Jeff - we are really enjoying the swingset!!!!! I don't know if we can add more onto this swingset, but if we ever want to - I know who to call :)

Another VERY satisfied customer,

Hi Jeff,

Thank you so much for all your assistance and service in helping us acquire a fantastic swingset. It arrived in just a couple weeks, just as you promised. Indeed, you helped us get it here just in time for my husband to build it before his foot surgery. We have had it a month now and are using it all the time! That includes the grown ups. We are so impressed with how attractive and sturdy it looks and feels!

The ladder is very large and sturdy. Indeed, the entire playset, wood and accessories, is so much higher quality than we see in most other people's backyards. In fact, the only comparable playsets I've seen around have price tags that are at least a thousand dollars more. At least.

We look forward to adding on to our set in a couple years, perhaps another level! Since we put our playset on a slope (so it can get shade and have a nice view of the surroundings from the fort), we had to adjust the slide and ladder as seen in the picture. My husband, a physics teacher, and I designed the adjustments and then we called you to buy some more wood.

The shipment of extra wood arrived in just a couple days, just in time for us to finish the playset for my daughter's birthday. Thank you!!!! We love the bottom floored-in level for picnics and shaded play. We leave toys out there.

Each and every attachment is used a lot by my oldest daughter, age 4. My just turned 2 year old enjoys not only the baby swing, but also the glider swing and the fort area, both upper level and lower level. I enjoy the disk swing best myself! The slide is very fast!

We are so proud we took the time to research playsets and found your website. We have no regrets about our decision to buy from you. We now tell everyone who is looking to buy a playset about your website.

Thanks,

The wood is beautiful (only one knot in all of the lumber), the holes lined up perfectly every time, and the swingset doesn't budge an inch with all of the cross-support. My kids were on it before it was even finished they couldn't wait.

My neighbors are impressed at the beauty of the finished product, and as a real do-it-yourselfer I'm very pleased with the quality of the product and parts. I'd rate the instructions an 8 on a scale of 1-10 - they were easy to use.

Lastly, phone help was extremely polite, everyone knew their product, and when they took a message always got back to me promptly. It's a pleasure to deal with a very professional company!

Jeff,

Ron Locandro, A Mr. Handyman [franchise] owner in Connecticut, just called with an update on a Kid's Creation playset they just assembled. He said it went great and the customer is delighted!

Ron commented that the installation instructions were clear, the quality of the materials was very high and things fit together perfectly. He has a couple more installations scheduled and is looking forward to them.

Thank you for the opportunity to work with Kid's Creations. If you have any questions, or if any Mr. Handyman owners call with questions, feel free to direct them to me.

All the best,

Jeff,

Thanks for the great product. Our set was assembled in 5 hours by two people. The instructions were very clear and easy to follow. Your design process was the best - it allowed us to get the exact set we wanted for the space we have.

Every piece fit together without difficulty and the lumber is obviously top notch. Your set design is so well thought out. I also appreciate you calling me on a Saturday to set up delivery of the one piece that was cracked in shipment. The kids are already loving it!

Thanks again,

Jeff,

Don't hesitate to add me to your growing list of testimonials. What a pleasure it was working directly with the owner of a company instead of getting tangled up with Sales and Tech Support. Something you don't advertise on your web site is your availability to assist with any installation question and, in my case, help customize the design. You were always available (or called back within minutes) -- even on the weekend.

Even though I customized the Ring Master to include almost every option available, every piece fit perfectly - except for one due to the customization -- and you didn't hesitate to overnight a replacement at your expense. I want your potential customers to know this not because they should expect any problems, but because of the hassle-free and timely manner you responded to this glitch. Your personal customer service was exemplary.

I also appreciated the fact you sent me extra nuts, bolts, and even railings. You made sure I didn't come up short on hardware on what was probably one of your largest sets. Great service, great quality, and a great price too. I highly recommend your company.

Thanks,
Note:

• Of all the options I added, I would encourage your Ring Master customers to seriously consider the one option I almost didn't add - the straight slide. My 3, 4, and 6 year old love the long straight slide even more than the tube slide (at least so far)
• The wood roof option was for my wife and I - beautiful isn't it?
• We stained with Olympic Maximum "Redwood Naturaltone" "wood toner" stain available at Lowes. I recommend it.
• The ground cover is rubber chips from Permalife. Like Kids Creations, I found them to be the best price for the best quality on the internet

Dear Jeff-
We have had our 3 ring adventure for about a year now and couldn't be happier. My daughter was able to independently use most of the equipment at 20 months old.

It was so nice to see that she was able to climb the steps by herself (which she was not able to do with the Rainbow swing sets) and use the slide.

We live in Maryland where the weather can be bad in the winter, but we use the swing set 10 months out of the year! My dad and husband were able to put the swing set together easily in about 6 hours.

This was the best purchase we made when we bought out new house and all of us are so happy with the set!! I have referred many customers to your swing sets, including my neighbor who purchased one right away! Thank you for making such a high quality product. Here are some pictures of our swing set for the contest and testimonials.

Hi Jeff:

I'm finally sending you some feedback on the Grandstand Swing Set that we purchased from you in July. Wow! Is the best way we can describe how happy we are that we chose a kidscreations product. We checked and compared dozens of different swing sets and feature for feature yours is the best.

The quality of the materials is second to none. We also know that we got the best value for our money. The assembly was easy (we're both over 50 and we were able to complete the assembly ourselves). We weren't as fast as some people claim to have been, but if we could complete the assembly, anyone can!

Thanks again for a great product: we're very happy with the swing set, our son can't get enough of it and we're thankful that we came upon your website. Keep up the good work and we wish you continued success.

Thanks,

We are so grateful for all of the extra effort that you put into Joanna's Swing Set. In her case, it was installed with extra elements such as the sand table, walking beam and the rock wall with two more slides. Your addition of the extra steps and platform also will make this much more user friendly for her. She will truly grow into to her playground.

Her therapist has seen everything and was quite pleased...her walker...serves (as) a reminder that she wasn't really expected to walk...We thank you so much and will recommend you to others who would benefit from your services.

Jeff:

I wanted to thank you so much for the wonderful swingset we received just a couple of weeks ago! Our kids love the Big Top swingset and we could not ask for a better quality swingset at such a wonderful price.

You provided us with wonderful customer service and answered our numerous emails and phone calls very promptly and also were very patient as we almost was emailing you every day!

I emailed pictures of the swingset to our families and they were in awe on how beautiful the Big Top looks!

It took my husband two days to put it together (a few hours on each day of the weekend) and he had no problems. Each piece was numbered and the instructions were very easy to follow. The kids were playing on it as soon as it was built. My 17 month old son already knows how to climb up the stairs and go down the slide on his own but of course he loves the baby swing the best! My 5 year old daughter is loving every bit of the swingset and loves to eat at the picnic table!

We are very happy and will recommend your company to everyone we know!

Thanks again for a wonderful product and our kids thank you as well!

Jeff,

Sorry it has taken me so long to write, but we wanted the grass to grow in around the new play area before we took our pictures for the contest!

We ALL want to thank you for not only the wonderful swing set, but also all of your help getting it here. I loved that every time I called your company I got you personally on the phone. You were really helpful in making our choices when we purchased the big top, even down to the colors of the swings! Our choice of the 360 tire swing was the best. Apparently, all four year olds love to be as dizzy as possible!

You were very patient with me and my many phone calls. You were great in working with the shipping company to make sure it got here RIGHT ON Jack's birthday. The few issues we had with mixed up shipments with another family were taken care of so promptly that we weren't delayed at all with the building of the set either.

We tried to keep track of how long it took us to build, and as far as we can tell it was about 6 hours. However, half of that was two people and half of it was just Jimmy by himself! Not sure how, but he got the swing beam up all by himself. Still can't figure that one out, but he sure was proud. Our neighbors kept saying that everyone they knew who bought a swing set kit was kicking themselves for it, that it was impossible to put together and took forever. We were happy to prove them wrong by having it fully built before they got home from work on the very same day it was delivered.

Our neighbors all have those "other" sets that are painted and built only with ladder rungs and two by fours. All of their kids now play in OUR yard, because the set is so much roomier and easier to get around. We love it also because we can get in too! When the two year old demands "c'mon Mommy, up in the clubhouse!!", I can go right along. He can get himself up and down your great ladder, and I can get up too with no trouble at all. The huge size of the tent is also great for keeping the tower, ladder, climbing wall and such all out of the sun.

All in all, I want you (and anyone else that's wondering) to know that your company is just as good as it appears, that the product is just as quality as it seems, and the building of the set is just as easy (and fun, actually!) as everyone is reporting. If there's anyone in Massachusetts that needs to get a look at one, just let me know. We love showing it off. We're proud to tell everyone that we got a set that's nicer than Rainbow for half the price!

Again, thanks for everything you've done for us. Jack's birthday was a great success, and we're recommending your product to anyone that will listen. Attached are a few pictures of our great back yard. Hopefully one of them will be good enough for the monthly contest!

Jeff,

I wanted to let you know that the set-up of the swing set went very well. My husband started putting it together about noon on Friday. His brother helped later in the afternoon and it was up and half the kids in the neighborhood were playing on it by 7:00pm.

It probably would have been up sooner if it had not been such a hot day. We were extremely impressed with how easily it went up. We had heard horror stories about assembling swing sets from other manufactures. We will definitely recommend Kids Creations to our friends.

Thank you,

Jeff,

I would greatly recommend your products for anyone looking to get exceptional quality at a very reasonable, low price. My wife and I would like to convey how happy we are with the Three Ring Adventure Swing Set. This is just what we wanted. The step by step instructions made it easy to put together and the pre-drilled holes aligned perfectly. It took about 5 hours to assemble and in no time our two girls felt right at home.

The affordable price and beautiful red wood made it easy to purchase. We were also impressed with Jeff's customer service as well as the easy going delivery man. He backed his truck exactly where we wanted and even helped unload the swing set.

The swing set and play station looks great in our backyard and best of all my daughters love it! They are always outside climbing and swinging. I would recommend Kids Creations to anyone. Thanks again Jeff!

Sincerely,

Jeff,

Thanks so much for providing such an outstanding product at such a reasonable price. The swingset shipped on the exact day you said it would, and arrived within a week.

I just finished assembling our swingset (a slightly modified/customized Acrobat model), and the kids played on it all day. Total assembly time was around 7-8 hours (with mainly just 2 people), which was probably a little longer than most sets due to the large bridge section.

The instructions were excellent, and all of the pre-drilled boards lined up very well. I would highly recommend your products for anyone looking to get exceptional quality at a VERY reasonable price. I have attached a couple of pictures of the completed swingset.

P.S. We used pea stone for the swing set area, and I would highly recommend it for anyone else who asks about a good base material. Short of the rubber mulch, pea stone is probably the best thing you can use (inexpensive, and very giving).

Jeff,

We would like to express how happy we are with our swing set. You promised it would take 4-7 hours to put together and you were right! It took us only 4 hours from the time we stepped outside until my daughter could use it. The directions were so easy, especially since we'd never tackled a project like this before. And the set is still holding strong after one of the harshest New England winters we've had in a long time.

Thank you very much for providing such a superior product and customer service to match. We will be recommending you to all our friends and neighbors.

Sincerely,

Jeff,

I wanted to take a minute to tell you how impressed I am with the swing-set we purchased. It took me about 6 hours to put together and the instructions were great.

The quality is exceptional and several of my neighbors asked for the website so they can do a little research. Hopefully you will see a few more swing-sets heading toward Prior Lake, Minnesota.

My kids, along with all the neighborhood kids spent the entire weekend playing on the system. Wonderful experience and I would recommend KidsCreations to anyone. Thanks again for a great play system.

Thanks,

Hi Jeff,

My name is Tim S., my wife and I ordered a set from you all, and just wanted to followup and let you know that we're *extremely* pleased with our purchase, and the way it turned out.

This set was easily hundreds of dollars less than one from a competitor here in the Phoenix AZ metro area.

Appreciate the great work you guys are doing (former Kansan here!)

This is a nice, compact system, that didn't take up our whole backyard, thanks again for a great product at a fair price!

best regards,

Jeff,

Thank you so much for your excellent customer service. The problem I described to you was that I received post and steps for a custom 3x5 side deck standing at a 4-foot elevation when I was expecting a 3-foot elevation for the side deck. I was very happy with your response and your attitude...It really showed me you have a genuine commitment to your customers.

I just moved into a new development and every house on the block has kids. It is a booming area with lots of new families with 3/8ths to half acre lots that are perfect for big play sets. Since everyone here is just starting out with a new home we talk a lot with each other for the names of landscapers, decks, and concrete installers. There are no tall fences allowed so your product will be in full-view for a lot of people with kids to see. When people ask us where we got our set from I will be sure to speak of your company in the highest regard. You really take pride in your company and it is wonderfully refreshing to get such personal attention for a custom play set company I found on the internet. The experience buying from you is similar to what I would expect if your shop was down the street.

Just wanted to let you know how pleased we are with our new swingset! It's just what we wanted. We got it in a timely manner with it being the holidays.

The step by step instructions made it easy to put together. Our kids (and all of the neighborhood kids) LOVE it! They've spent hours on it already in the short time we've had it. I would recommend your company to anyone. We are very pleased! We got what we wanted (and more!) for much less than we could find here in town. Thanks again!

I just wanted to thank you for all the help and customer service you provided to me during the purchase and construction of the play set. I was extremely skeptical about purchasing such an item online without being able to see it in person or check its strength/quality.

I researched dozens of different swing set manufacturers and found many to offer similar sets as the kids creations ones but with a much higher price tag. I searched online and off and again no one could beat the price of kids creations.

The swing set came in on Tuesday the 21st of Dec. and we had it completed by Wed. I had one other person helping me and it took us about 5-6 hours to have it fully completed. We did have to deal with high winds so that added to the build time. I was completely shocked that all the pieces fit together perfectly. There was no extra drilling required, all holes matched up perfectly, and none of the parts were damaged. It was almost too good to be true. If anyone out there has any doubts about kids creation sets let me reassure you that you will be 100% satisfied with the product as well as the service.

Also if anyone in the Southern California area is interested in seeing a set in person you are more than welcome to swing by (no pun intended) our house and see ours. Thanks again Jeff and all of you at kids creations you really made this Christmas a special one for my family and I.

Thank You and Happy Holidays

Jeff,
Just wanted to drop you a quick line. I have the playset up and my kids just love it!! Your help in designing a "custom" set to meet my needs for three growing kids was just superb. The quality of your sets is first rate and your prices are very reasonable. This turned out far better than the "best bang for the buck" deal that I was looking for when I first researched backyard playsets. I have not had time yet to put in my ground cover yet, but I can't keep my kids off the set.

I appreciate your help in the questions I had while I was erecting the set. I will certainly recommend your company to my friends.

Thanks,

Hey Jeff.

Your swing sets are very nice!! The quality of your swing sets are a lot nicer then the local swing set companies in this area. Here are a few pictures of the set that I installed today in New York.

Thanks,

Jeff:

The Playset is completely put together now...just finished it yesterday...It is a bit premature to give a final critique on your company's product, however, so far we are very pleased.

First of all, we feel that the playset we received was a good representation of what we saw on your website. The Playset that you sent was as good as it looked on line.

Secondly, the playset went together extremely well. I (Todd) actually put 80% of it up in about 4-hours with a little help from my 11, 9, and 5-year old boys...

Lastly, you and your company were very good to work with. You delivered a good product and you delivered good customer service and you delivered within the estimated time.

As I said in a previous e-mail, I am so glad that I did not waste my time and efforts on the sets sold in the home centers. I've tried that route before and was not very pleased.

Thanks again,

Hi Jeff,

Well, the play set is finally up and the boys just love it. Every piece matched and lined up perfectly, and the installation was much easier than I expected. It is a very nice and very well made structure. Here's a picture of my play set for entry in your contest. My two boys are having a great time with it....

Thanks agian,

Hi Jeff, just a quick note to let you know how pleased I am (not to mention my son) with your Three Ring Adventure playset. It arrived quickly, and best of all, went up quickly as well. The instructions were very detailed and easy to follow, and I assembled the entire playset (with the help of one other person) in a day.

I was pleasantly surprised that all the pieces fit, and all the pre-drilled holes lined up as they should. The finish of the pieces was very nice with all edges sanded smooth and no splinters. The playset is very sturdy as well, and allows me to swing along with my wife and son.

I was a bit leery a first, buying a playset sight unseen over the internet, but you were very responsive to both my phone and e-mail questions, and my reservations disappeared. Good thing too, as I almost spent $4,000 (before tax!) for a redwood playset from a local dealer that did not have as many features!

Thanks again, Jeff, for providing an excellent product at an excellent price, and backing it up with superior service. Please feel free to use me a reference, as I'm a very satisfied customer.

Jeff,

When we set out to find a swing set and play station I had two concerns the safety of my daughter and how it would look in my back yard. After looking at everything on the market we were sure you had the best product.

We are so pleased with the quality of Kids Creations. The construction is first class all of the corners are rounded, the bolts are counter sunk, and the wood is splinter free. The swing set and play station looks great in our back yard and best of all my daughter loves it! She is always outside climbing and swinging. I would recommend Kids Creations to anyone.

Sincerely,

To Whom It May Concern:

Just a short note to let you know how much our kids love our swing set. Many thanks for the quick shipment and easy to follow instructions. This was our first Internet purchase and I would like to think all companies send products of this quality.

Dear Jeff,

The quality and workmanship on your swing sets should be commended. We did not expect this level of product when we made our initial order. Since you were so much cheaper than the other companies out there, I guess we were expecting less. Again, thanks a lot for everything. Feel free to use my name as a reference.

Sincerely,

To Whom It May Concern:

I work for Blue Springs School District and I recently contacted three different companies looking for wooden swing sets. Kids Creations was the last company I contacted and should have been the first.

Jeff Snell was wonderful to work with. He worked with us for several weeks sending us magazines and finally suggested a swing set that he custom made specifically to meet the needs of our school. I have been extremely pleased with Kids Creations and highly recommend them to anyone in need of play equipment.

Sincerely,

I trust the safety of this swing set for my grandchildren, and feel the quality will still be there for their children to enjoy.