Frequently Asked Questions

You Have Questions.
We Have Answers.

Yes. Two Ring Adventure and Circus Series have all the lumber pre-cut and drilled, so all you have to do is bolt the pieces together! Pot O'Gold swingsets have the stairs and handrails complete and the deck boards in sections. Other swing sets feature the same pre-assembly as the Pot O'Gold, but with the rock wall assembled as well, all you have to do is add the rocks!

We sell our sets directly to you. There is no middleman mark-up between you and our high-quality play systems. This process eliminates the incremental costs of delivering through a dealer network, which can mark up the price of their sets as much as 60%-100%. That means when our competitor offers their product at $3600.00, you can buy our product with similar features and premium quality for $2100.00.

Single and Mega Towers are 100% Redwood. The Circus series is made of 100% Redwood.

No, Kid's Creations stains the wood before shipping.

Almost all the other companies use a mixture of different types of wood. They stain it so it looks like redwood. Be sure to read the fine print in their catalogs. Some even use Chinese fir in their play systems.

Absolutely! Our 4x6 swing beams are rated at 250 lbs. per swing and no weight limit on our towers or slides.

Our sets are designed to be put together by everyday moms and dads. Most single towers can be assembled in about five hours. With the Circus and Two Ring Adventure models, there is not quite as much pre-assembly at our workshop, but the lumber is still pre-cut and drilled, so the process should be just as simple! However, if assembly is not an option for you, we do offer installation in many parts of the nation.

Not at all! Most of the components are pre-built at our shop, and all lumber is pre-cut and drilled, so all you have to do is bolt the pieces together! In fact, Kid's Creations swing sets feature a much quicker and less difficult installation because all of our play systems come partially assembled.

Once your set is built and ships from our shop in Monroe, MI the trucking company will contact you to schedule a delivery date and time. You must meet the driver and help him get the set off of the truck. The average set comes in 4 bundles. Three of the bundles weigh about 100 lbs. and are easily unloaded. The 4th pieces is a pallet that the driver will open and hand over the parts to you. Allow 20 minutes to help unload the truck.

Yes! We buy all of our lumber from the California Redwood Company ...read more about our ECO Commitment!

All you ever wanted
to know about redwood
and were afraid to ask:
http://www.calredwood.org/about/about.htm

Still have questions? Call 1-855-853-8556, we can help!

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