Customer Feedback
Customer Comments Page: 1 |
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Jeff,
I wanted to let you know that the set-up of the swing set went very
well. My husband started putting it together about noon on Friday.
His brother helped later in the afternoon and it was up and half
the kids in the neighborhood were playing on it by 7:00pm.
It probably
would have been up sooner if it had not been such a hot day. We were
extremely impressed with how easily it went up. We had heard horror
stories about assembling swing
sets from other manufactures. We will definitely recommend Kids Creations
to our friends.
Thank you,
Lisa Ward
 Jeff,
I would greatly recommend your products for anyone looking to get exceptional
quality at a very reasonable, low price. My wife and I would like to convey how
happy we are with the Three Ring Adventure Swing Set. This is just what we wanted.
The step by step instructions made it easy to put together and the pre-drilled
holes aligned perfectly. It took about 5 hours to assemble and in no time our
two girls felt right at home.
The affordable price and
beautiful red wood made it easy to purchase. We
were also impressed with Jeff's customer service as well as the easy going delivery
man. He backed his truck exactly where we wanted and even helped unload the swing
set.
The swing set and play station looks great in our backyard and best of all my
daughters love it! They are always
outside climbing and swinging. I would recommend Kids Creations to anyone. Thanks
again Jeff!
Sincerely,
Curtis & Amy Gatlin
North Carolina
Jeff,
Thanks so much for providing
such an outstanding product at such a reasonable price. The swingset shipped
on the exact day you said it would, and arrived within a week.
I just finished
assembling our swingset (a slightly modified/customized Acrobat model), and
the kids played on it all day. Total assembly time was around 7-8 hours (with
mainly just 2 people), which was probably a little longer than most sets due
to the large bridge section.
The instructions were excellent, and all of the pre-drilled
boards lined up very well. I would highly recommend your products for anyone
looking to get exceptional quality at a VERY reasonable price. I have attached
a couple of pictures of the completed swingset.
Tedd Childers
P.S. We used pea stone for the swing set area, and I would highly recommend
it for anyone else who asks about a good base material. Short of the rubber
mulch, pea stone is probably the best thing you can use (inexpensive, and very
giving).
 Jeff,
We would like to express how happy we are with our swing set. You promised it
would take 4-7 hours to put together and you were right! It took us only 4 hours
from the time we stepped outside until my daughter could use it. The directions
were so easy, especially since we'd never tackled a project like this before.
And the set is still holding strong after one of the harshest New England winters
we've had in a long time.
Thank you very much for
providing such a superior product and customer service to match. We
will be recommending you to all our friends and neighbors.
Sincerely,
Bob and Melissa Boynton
Jeff,
I wanted to take a minute to tell you how impressed I am with the swing-set
we purchased. It took me about 6 hours to put together and the instructions
were great.
The quality is exceptional and several of my neighbors asked for the website
so they can do a little research. Hopefully you will see a few more swing-sets
heading toward Prior Lake, Minnesota.
My kids, along with all the neighborhood
kids spent the entire weekend playing on the system. Wonderful
experience and I would recommend KidsCreations to anyone. Thanks again for
a great play system.
Thanks
Jeremy S.
 Hi Jeff,
My name is Tim S., my wife and I ordered a set from you all, and just wanted
to followup and let you know that we're *extremely* pleased with our purchase,
and the way it turned out.
This set was easily hundreds of dollars less than one from a competitor here
in the Phoenix AZ metro area.
Appreciate the great work you guys are doing (former Kansan here!)
This
is a nice, compact system, that didn't take up our whole backyard, thanks again
for a great product at a fair price!
best regards,
Tim and Karen S.
Jeff,
Thank
you so much for your excellent customer service. The problem I described to you
was that I received post and steps for a custom 3x5 side deck standing at a 4-foot
elevation when I was expecting a 3-foot elevation for the side deck. I was very
happy with your response and your attitude...It really showed me you have a genuine
commitment to your customers.
I just moved into a new development and every house on the block has kids. It
is a booming area with lots of new families with 3/8ths to half acre lots that
are perfect for big play sets. Since everyone here is just starting out with
a new home we talk a lot with each other for the names of landscapers, decks,
and concrete installers. There are no tall fences allowed so your product will
be in full-view for a lot of people with kids to see. When people ask us where
we got our set from I will be sure to speak of your company in the highest regard. You
really take pride in your company and it is wonderfully refreshing to get such
personal attention for a custom play set company I found on the internet. The
experience buying from you is similar to what I would expect if your shop was
down the street.
John Marchese
Just wanted to let you
know how pleased we are with our new swingset! It's just what we wanted. We got
it in a timely manner with it being the holidays.
The step by step instructions
made it easy to put together. Our kids (and all of the neighborhood kids)
LOVE it! They've spent hours on it already
in the short time we've had it. I would recommend your company to anyone.
We are very pleased! We got what we wanted (and more!) for much less than
we could find here in town. Thanks again!
Robyn Chapman
I
just wanted to thank you for all the help and customer service you provided to
me during the purchase and construction of the play set. I was extremely skeptical
about purchasing such an item online without being able to see it in person or
check its strength/quality.
I researched dozens of different swing set manufacturers
and found many to offer similar sets as the kids creations ones but with a
much higher price tag. I searched online and off and again no one could beat
the price of kids creations.
The swing set came in on Tuesday the 21st of Dec.
and we had it completed by Wed. I had one other person helping me and it took
us about 5-6 hours to have it fully completed. We did have to deal with high
winds so that added to the build time. I was completely shocked that all the
pieces fit together perfectly. There was no extra drilling required, all holes
matched up perfectly, and none of the parts were damaged. It was almost too
good to be true. If anyone out there has any doubts about kids creation sets
let me reassure you that you will be 100% satisfied with the product as well
as the service.
Also if anyone in the Southern California area is interested
in seeing a set in person you are more than welcome to swing by (no pun intended)
our house and see ours. Thanks again Jeff and all of you at kids creations
you really made this Christmas a special one for my family and I.
Thank You and Happy Holidays
The Gutierrez Family
 Jeff,
Just wanted to drop you a quick line. I have the playset up and my kids just
love it!! Your help in designing a "custom" set to meet my needs for three growing
kids was just superb. The quality
of your sets is first rate and your prices are very reasonable. This turned out
far better than the
"best bang for the buck" deal that I was looking for when I first researched
backyard playsets. I have not had time yet to put in my ground cover yet, but
I can't keep my kids off the set.
I appreciate your help in the questions I had while I was erecting the set. I
will certainly recommend your company to my friends.
Thanks,
Peter Bauer
Hey
Jeff.
Your swing sets are very nice!! The quality of your swing sets are a lot
nicer then the local swing set companies in this area. Here are a few pictures
of the set that I installed today in New York.
Thanks
Brian
 Jeff:
The Playset is completely put together now...just finished it yesterday...It
is a bit premature to give a final critique on your company's product, however,
so far we are very pleased.
First of all, we feel that the playset we received was a good representation
of what we saw on your website. The Playset that you sent was as good as it looked
on line.
Secondly, the playset went together extremely well. I (Todd) actually put 80%
of it up in about 4-hours with a little help from my 11, 9, and 5-year old boys...
Lastly, you and your company were very good to work with. You delivered a good
product and you delivered good customer service and you delivered within the
estimated time.
As I said in a previous e-mail, I am so glad that I did not waste my time and
efforts on the sets sold in the home centers. I've
tried that route before and was not very pleased.
Thanks again.
Todd and Nadene Hopping
Hi Jeff,
Well,
the play set is finally up and the boys just love it. Every piece matched and
lined up perfectly, and the installation was much easier than I expected. It
is a very nice and very well made structure. Here's a picture of my play set
for entry in your contest. My two boys are having a great time with it....
Thanks again.
J. Cordova
 Hi
Jeff, just a quick note to let you know how pleased I am (not to mention my son)
with your Three Ring Adventure playset. It arrived quickly, and best of all,
went up quickly as well. The instructions were very detailed and easy to follow,
and I assembled the entire playset (with the help of one other person) in a day.
I was pleasantly surprised that all the pieces fit, and all the pre-drilled holes
lined up as they should. The finish of the pieces was very nice with all edges
sanded smooth and no splinters. The playset is very sturdy as well, and allows
me to swing along with my wife and son.
I was a bit leery a first, buying a playset sight unseen over the internet, but
you were very responsive to both my phone and e-mail questions, and my reservations
disappeared. Good thing too, as I almost spent $4,000 (before tax!) for a redwood
playset from a local dealer that did not have as many features!
Thanks again, Jeff, for providing an excellent product at an excellent price,
and backing it up with superior service. Please feel free to use me a reference,
as I'm a very satisfied customer.
Bill Bertolino
Jeff,
When we set out to find a swing
set and play station I had two concerns the safety of my daughter and how it
would look in my back yard. After looking at everything on the market we were
sure you had the best product.
We are so pleased with the quality of Kids Creations.
The construction is first class all of the corners are rounded, the bolts are
counter sunk, and the wood is splinter free. The swing set and play station
looks great in our back yard and best of all my daughter loves it! She is always
outside climbing and swinging. I would recommend Kids Creations to anyone.
Sincerely,
David Resch
 To
Whom It May Concern:
Just a short note to let you know how much our kids love our swing set. Many
thanks for the quick shipment and easy to follow instructions. This was our
first Internet purchase and I would like to think all companies send products
of this quality.
L. Kelling
Dear Jeff,
The quality and workmanship
on your swing sets should be commended. We did not expect this level of product
when we made our initial order. Since you were so much cheaper than the other
companies out there, I guess we were expecting less. Again, thanks a lot for
everything. Feel free to use my name as a reference.
Sincerely, Amy Davis
 To
Whom It May Concern:
I work for Blue Springs School District and I recently contacted
three different companies looking for wooden swing sets. Kids Creations was
the last company I contacted and should have been the first.
Jeff Snell was wonderful
to work with. He worked with us for several weeks sending us magazines and
finally suggested a swing set that he custom made specifically to meet the
needs of our school. I have been extremely pleased with Kids Creations and
highly recommend them to anyone in need of play equipment.
Sincerely,
S. LaForge
Cub Care Director
I
trust the safety of this swing set for my grandchildren, and feel the quality
will still be there for their children to enjoy.
Roberta Bird
Bird Engineering
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